Bandwidth Pricing FAQ

1.How many people can connect to my stream?

We don't place any concurrent or total connection limits on your stream. You can have as many people connect to your stream as you want. More connections simply means more bandwidth used.

2.How do I know how much bandwidth I am using?

Most of our packages include a real-time reporting tool that you can use to monitor your bandwidth. There are no 'surprise charges' when you stream with NetroMedia.

3.What happens if I choose a package and my audience grows?

You can change your package at any time. The new package, whether it be higher or lower, will come into effect on your next monthly billing cycle.

4.What happens if I go over my bandwidth?

Your stream is left running, and you will simply pay the overage amount at the end of your normal billing cycle.

Concurrent Pricing FAQ

1.What happens if I reach my concurrent limit?

Any users who connect to your stream once you have reached your limit will not be able to connect until someone else stops listening.

2.What happens if my audience grows?

If you are frequently reaching your maximum amount of connections, you should upgrade to a different package with a higher total, or move into a bandwidth program.

3.When can i move into a different package?

At any time. Simply let us know and we will make the adjustments for you.