Give us a call!
1.888.818.3846
  Support >> Forum Updated : November 20, 2008
Forums > Stream Media Questions & Answers - Technical > Tech Questions
Subject: About Dashboard Counters/Reports
Prev Next
You are not authorized to post a reply.

Author Messages
SuperUser
Posts:22
01/20/2006 4:07 PM  
About Combined Log and
Counter Data on Dashboard


These NetroMedia statistics are provided using both real time counter data and archived data. Because of this there are special circumstances where 100% accuracy in your dashboard data may not occur, and it is for this reason that we are giving you an approximate value. The combination of these two different types of data in is the statistics that can cause the inaccuracy. You may from time to time see the the numbers denoted with an asterisk make unexpected moves either up or down. This is normal and to be expected. For truly accurate data it is important to understand that we cannot properly archive your users connections until they disconnect or hang up. In most cases you can be pretty sure that bandwidth reports from 3 days ago or more are the most accurate. The reason is that there are users who stay connected for prolonged periods of time, yes even more than 3 days and we cannot collect their log info until they disconnect.

E.g. if someone has been connected to your stream for 2 days that data will not appear in historical reports until that stream has disconnected. It will however appear on you dashboard as a “current connection”, but the log system cannot properly compute the actual bandwidth utilized until that 2 day stream disconnects.

We believe the overall effect of this to your statistics will be extremely low. But we feel that it is our duty to inform you of these statistical issues.
You are not authorized to post a reply.
Forums > Stream Media Questions & Answers - Technical > Tech Questions > About Dashboard Counters/Reports


ActiveForums 3.7
Register to Participate!

Only members can post and reply to this forum. You can register by clicking here, current members can login here

Questions? - Contact Us!

 Got Questions?  Need Answers? 

Why not call us directly.

  • Toll Free: 1.888.818.3846
  • Direct: 250.477.5521

Or email us at sales@netro.ca or info@netro.ca

Current Forum Stats
Membership Membership:
Latest New User Latest: globalpromo
New Today New Today: 0
New Yesterday New Yesterday: 0
User Count Overall: 4133
People Online People Online:
Visitors Visitors: 4
Members Members: 0
Total Total: 4
Online Now Online Now:


Forum  -  Learn more!  -  Dynamic Ip Problems  -  Your Current Ip Address  -  Streaming Media Knowledge Center  -  Problem viewing a stream? Click here!
Copyright 2008 NetroMedia   ::  NetroMedia  ::  Privacy Statement  ::  Terms Of Use :: Staff Login :: Logoff