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Forums > Stream Media Questions & Answers - Technical > Router Configuration
Subject: No router, open ports, I still can't connect
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SuperUser
Posts:22
01/20/2006 3:57 PM  
Even without a hardware device in between the clients cable/dsl/internet connection modem there may still be software a software firewall installed.
Popular software firewalls include:

-XP Firewall
- Zone Alarm
- XP Firewall
- Norton Firewall
- McAfee Firewall
- Kerio Firewall
- CheckSigns Firewall
- 8Signs Firwall

You should ask your client if they have any of this software installed/enabled. If they do have Firewall software install they should refer to the help/support documentation that came with the product. They should be looking for "Port Forwarding" "Exceptions" "Safe List"

They need to make sure that if they are streaming on port "8080" that they have that port opened and pointed to the right machine.

Also keep in mind that some internet providers provide built-in hardware firewalls in the adsl/cable modem products, this should not be over looked. This question can usualy be answered by asking "how many wire connection points are on the back of the modem' (if there are more than 2 it could be a router/firewall) or does it have wireless capability, this usually means its a router/firewall as well.
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Forums > Stream Media Questions & Answers - Technical > Router Configuration > No router, open ports, I still can't connect


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